3/20/2024 0 Comments Ibc bank online customer serviceYou can generally reach us 24 hours a day, 7 days a week, except for select holidays. We can best assist you if you contact us at 1-88 or visit one of our Bankers at a branch to discuss your circumstances. To help support our customers who are impacted by the shutdown, we can help you by reversing overdraft fees, overdraft funding transfer fees, item returned fees, or other deposit account related fees. If you are experiencing hardship regarding your mortgage, home equity loan or line of credit, auto loan or credit card, contact our specialized team at 1-86, Monday through Thursday 8:00am – 8:00pm CT, Friday 8:00am – 5:00pm CT, and Saturday 8:00am – 12:00pm CT for assistance. CT.Ĭlients who are affected by the shutdown and have questions about their accounts should contact their local financial center or the BB&T Client Care Center at 80 If you’ve been impacted by the government shutdown and need assistance with your accounts, please call 80, option 9 (TTY 80)ĭetails on the various financial relief options for those impacted by the government shutdown are available at bank branches or by calling 87 from 8 a.m. Applications are being accepted at any Bank of Hawaii branch. Information and specific details on each of the programs are available by calling Bank of Hawaii’s Customer Service Center on Oahu at: 1-88. For personalized assistance, you can also schedule an appointment to meet with a specialist. If you or someone you know needs help, we have a priority assistance phone line that you can contact at 844.219.0690. If you're unsure how to get started, please call us at 80 (7 a.m. Or, send us secure message in online banking or live chat with our online banking team. Representatives are available 24 hours a day, 7 days a week.įor more details about how we may be able to assist you, please call or visit any member of your local branch team or your commercial banking relationship manager. If you’ve been affected by the government shutdown and need assistance, please visit your local branch or call our We Care team at 80. Visit Ally's website for contact information. Īlly's assistance program - which has previously included transaction refunds, waivers, payment deferrals and more during critical times such as natural disasters and economic crises - underscores the company's ongoing commitment to its customers.Ĭustomers affected may contact customer care via phone, chat or email as customer care associates are standing by to discuss individual options. If you are a federal worker furloughed by the partial government shutdown, please contact your bank for more information on assistance programs in place to help. As with so many other issues ranging from wildfires, floods and hurricanes to data breaches at retail giants, banks are the ones on the front lines helping make it right for their customers. We know federal employees had no role in this shutdown, neither did banks. Banks are working with customers on a one-on-one basis as the partial government shutdown continues and federal employees, through no fault of their own, miss paychecks and small businesses are not able to access Small Business Administration loans. CBA member institutions work with customers facing hardships – whether manmade or natural – every day.
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